According
to a survey by the ACA International, approximately 29% of adults have medical
debts or difficulty in paying medical bills. It is apparent from this number
that timely patient collection is vital if practices don’t want to leave money
on the table.
Then
make sure you are doing something to improve patient collections. In order to
boost collections, there are some doctors there making drastic changes to
non-traditional payment programs.
However, there are several other
low-tech ideas that can be implemented for improving billing and collections:
1.
It is very important that medical billing are simple and less confusing for
the patients. According to the experts, every patient wants to make sense of
their medical bills. Regardless of how the bills are being delivered, patients
want to understand what all services they have been charged for. If the bills
are confusing and overwhelming, there are chances they will put it aside to
deal with later. Therefore, it is necessary for practices to make little tweaks
to the bills and strip down the invoice to basics - date of service, balance,
due date for payment, number for calling with questions and so on. If the bill
is easy to understand, patients are more likely to pay promptly.
2.
Another effective method of bringing in more payments
is to have skilled and experienced front-desk and back-office staff. If the
staff is well-trained in collection practices, then it will be easier for them
to explain the bills to patients along with payment policy details.
3.
There is no doubt that automated calls made to
patients, reminding them for payments is time saving but experts recommended
calls made by staff themselves. Automated reminders save time but they can also
cost practices. When a staff calls, it gives a human touch to the call and
there are less chances of the call being ignored. Also, in a live call,
patients can ask questions in advance to ensure that prior authorizations are
complete and information is also updated.
Undoubtedly,
Medical Billing and collections have become easier
and more effective with technology but at times, even simple and traditional
methods can also work wonders for practices. It is important for providers to
hire well-trained and professional staff and invest in good collection
practices so that patient experiences can be improved further.
About
247 Medical Billing Services:
We
are a medical billing company that offers ‘24/7 Medical
Billing Services’ and support
physicians, hospitals, medical institutions and group practices with our end to
end medical billing solutions. We help you earn more revenue with our quick and
affordable services. Our customized Revenue Cycle Management (RCM) solutions
allow physicians to attract additional revenue and reduce administrative burden
or losses.
Contact:
247 Medical Billing Services
Tel: +1 888-502-0537
Email: info@247medicalbillingservices.com
Contact:
247 Medical Billing Services
Tel: +1 888-502-0537
Email: info@247medicalbillingservices.com
No comments:
Post a Comment